Low-fee ticketing for theatres, performing arts & sporting events
Patrons pay one small service fee — 3.5% plus 49¢ a ticket, and the 49¢ never applies to more than 3 tickets in an order. Processing is included. Your box office pays nothing: no monthly fee, no setup cost, no deductions from your payout. Ever.
On a $40 ticket
One service fee — 3.5% + 49¢ a ticket, capped
100% yours.
Paid by the patron, with the flat part capped at 3 tickets an order and processing included. Your program receives every cent of face value.
Pricing
Most platforms scale their fee with your ticket price and take it on every seat in the order. SeatMine charges the patron one capped service fee — and your program receives 100% of face value, transferred to your own Stripe account on every order.
The usual model
5% + 75¢
per ticket, and climbing
Built for the way theatres sell
3.5% + 49¢
per ticket, paid by the patron — the 49¢ caps at 3 tickets an order
Tickets priced $3.00 or less carry a flat 50¢ fee instead. Free tickets are always completely free — no fee, no card. If an order is refunded, the service fee is refunded in full — we never keep fees on refunds. On tickets $5 and up, the patron's fee comes out lower than the typical percentage-platform fee.
The same arithmetic your patrons see at checkout — computed by the exact code that charges the fee.
One $10 ticket
3.5% × $10.00 = $0.35
+ 49¢ × 1 = $0.49
$0.84 service fee
The patron pays $10.84. Your program receives $10.00.
Family of four, $12 tickets
3.5% × $48.00 = $1.68
+ 49¢ × 3 (capped) = $1.47
$3.15 service fee
They pay $51.15. Your program receives $48.00 — about 79¢ a ticket, versus $1.35 each under the usual 5% + 75¢ model.
Pass the fee through
The parent pays the fee on top of the price.
1 × $15.00. Your program keeps 100% of face value.
Absorb it into the price
The poster says $15.00. Set the ticket price to $14.02.
One ticket comes to exactly $15.00 at checkout.
Features
Sell from a visual seat map — sections, price tiers, and accessible seats, with live holds so no seat is ever double-sold. Or skip the chart and sell general admission, with as many ticket types as you need in one checkout.
100% of every ticket's face value transfers automatically to your own Stripe account on every order. No deductions, no invoices later.
Check patrons in from any phone. No app, no hardware, no volunteer logins — and it keeps working with no signal at the door, syncing when it returns.
Our only revenue is the patron's service fee — 3.5% + 49¢ a ticket, capped at 3 tickets an order, processing included. Your payout is your face value, exactly.
Every organization gets a hosted page at seatmine.com/your-name — your branding, your hero image, every event in one place. Nothing to rebuild on your own website. Or point your own domain at it, and we'll handle the setup.
Sell general admission walk-ups right from the scanner — record a cash sale and hand over a scannable ticket in seconds, or show card buyers a checkout QR. Comps for press, board members, and cast families are one click, and never carry a fee.
Also in the box
Getting started
No procurement loop, no contract minimums. A short onboarding is all it takes, plus your seating chart if you sell reserved seats.
Connect your box-office bank account through Stripe Connect. Every order transfers 100% of face value to you automatically.
Selling reserved seats? Send us your seating chart and we build it for you: sections, price tiers, accessible seats, and live holds. General admission? Create your event and set your ticket types. No chart needed.
Patrons pick seats from a visual map, or just choose how many, and pay with Apple Pay, Google Pay, or card. Tickets arrive by email with a scannable QR.
Trust & support
When something goes sideways the night doors open, you don't need a ticket queue. You need someone who can fix it right now.
Stripe transfers your full face value to your verified account on every order. Nothing is ever deducted from your payout — and refunded orders get the service fee back in full.
Cancelling an event automatically refunds every order — face value and service fee, both in full. No spreadsheet of buyers to work through.
An offline-capable scanner, printable PDF fallback, and re-entry support. The boring stuff at the door, done right.
A founder you can call directly, and a roadmap shaped by the venues actually using it.
A real receipt
A school showcase — April 2024
Twenty percent, for a ticket in my pocket.
SeatMine's fee, same order
$2.00
Capped, published, and paid by the patron — every cent of the $15.00 goes to the program.
SeatMine also powers ticketing for schools & athletics, dance studios, music ensembles, performance venues, and events & registrations.
Book a 20-minute walkthrough — the live system, not slides. We can have you live before your next on-sale.
